Locals Supporting Locals

It's a tough time for communities across NZ, but now we're in Level 2, we can all get back to work. All our stores are locally owned and operated, which means when you shop with us, you're also supporting your town and district - the local rugby club, those school fundraisers, and the families who work with us. Our yards and showrooms are open, and we're here to help, so let's keep it in the community and we can all get back on our feet that much sooner.    

Ordering & Shopping

Our stores are open for walk-in customers, but we encourage pre-ordering so we can get everything ready for you. That minimises the time you need to spend in-store, and helps us manage social distancing. Contact your local store to place an order, or download this form and email it to them

Contact Tracing

We will continue to gather contact tracing information as required under Level 2 conditions, so please ensure you make yourself known on arrival and sign in with our staff before shopping. Your information will remain confidential and will not be used for any other purpose. 

Keep a safe distance

Please remember, all staff and customers are be required to practice safe physical distancing of 1m+.

  • Our sales reps will be resuming their visits to your building sites. As always, they will be respectful of the rules on your site, so please make them aware of these prior to their arrival.
  • Our showrooms are open to all customers with physical distancing of 1m required. For many of our stores this will mean limiting the number of customers allowed in the showroom at one time so please bear with us and our staff will let you know when you are able to enter.

Not feeling 100%?

If you are feeling unwell or showing symptoms of the below please don’t come into store. Stay home and consult your GP or Healthline on 0800 3585453.

  • Fever
  • Cough
  • Shortness of breath
  • Sneezing or a runny nose.

Thank you for supporting your local ITM and doing your part to keep New Zealand healthy and safe. We look forward to seeing your in our stores again soon.

Further Information

We're working hard to ensure safe environments for you and all our staff across our 94 ITM stores. If you have any questions please contact your local ITM or ITM rep. 

You can also download the ITM App from the Apple App Store or Google Play Store to receive text updates. 

For more information on what each Alert Level entails please click here

Please also follow us on Facebook for updates here: Facebook.com/itmnz


Kind Regards, 

The Team at ITM